Privacy Policy
Your privacy matters — here's how we protect and respect your personal information.
1. Information We Collect
Personal Information:
- •Name, email address, phone number, and postal address
- •Payment information (processed securely through our payment partners)
- •Travel preferences and special requirements
2. How We Use Your Information
- •Service Delivery: To provide travel services, process bookings, and communicate about your trips
- •Customer Support: To respond to inquiries and provide assistance
- •Safety & Security: To ensure the safety of all participants and prevent fraud
- •Service Improvement: To analyze usage patterns and improve our offerings
3. Information Sharing
- •Service Partners: We share necessary information with hotels, guides, and other service providers to deliver your travel experience
- •Payment Processors: Payment information is shared with secure payment providers for transaction processing
- •Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- •We do NOT sell your personal information to third parties for marketing purposes
4. Data Security
- •We implement industry-standard security measures including encryption and secure servers
- •Access to personal information is restricted to authorized personnel only
- •We regularly update our security practices to protect against emerging threats
- •Payment information is processed through PCI-compliant payment processors
5. Your Privacy Rights
- •Access: You can request to see what personal information we have about you
- •Correction: You can ask us to correct any inaccurate information
- •Deletion: You can request deletion of your personal information (subject to legal obligations)
- •Opt-out: You can unsubscribe from marketing communications at any time
6. Cookies and Website Analytics
- •We use cookies to improve website functionality and user experience
- •Analytics cookies help us understand how visitors use our website
- •You can control cookie settings through your browser preferences
7. Data Retention
- •We retain personal information only as long as necessary for service delivery and legal compliance
- •Travel booking information is retained for 7 years for tax and legal purposes
8. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
When we make significant changes, we will notify you via email or through a prominent notice on our website.
Last updated: August 2025
Privacy Questions? We're here to help.
For privacy-related inquiries or to exercise your rights:
Email: gurpreet.nijher@gmail.com
Phone: +91 9501229112
Address: House No. B-20, Sri Ram Path, Near Hayat Hospital, Lalganesh, P.O – Odalbakra, P.S. - Dispur, Guwahati – 781034